Who We Are 

Stone by Stone Psychology (“we”, “us”, “our”) provides psychological services and related digital tools, including but not limited to our website, appointment booking systems, and communication platforms. These Terms apply to all users of our Digital Services, regardless of whether you are a current or prospective client. 

Acceptance of Terms 

By visiting or using any part of our Digital Services, you agree to comply with these Terms of Use, applicable laws, and our Privacy Policy. These terms apply to all users, and do not override any specific client agreements or consent forms signed in person. A user is any individual who accesses, browsers or uses our Digital Services.  

Appropriate Use 

You agree to use our services responsibly and lawfully. You must not: 

• Engage in any unlawful, abusive, defamatory, or inappropriate behaviour via our website or booking platforms. 

• Interfere with or disrupt the integrity, security, or functionality of our Digital Services (e.g., via hacking, scraping, reverse engineering). 

• Misuse our appointment booking system by making excessive, false, or repeated cancellations. 

• Attempt to gain unauthorised access to restricted areas of the website or digital systems. 

Stone by Stone Psychology reserves the right to restrict or terminate access to any individual for misuse of our services, with or without prior notice. 

Digital Services and Booking Platform 

Our online booking system is available to facilitate access to psychological services. While we aim for accuracy and accessibility, we do not guarantee continuous, error-free access to any part of our Digital Services. Bookings made through our platform are governed by our appointment policies and subject to availability. We may suspend or modify digital services without notice for maintenance, updates, or security purposes. 

Intellectual Property 

All content found on our website and digital platforms, including text, graphics, logos, and layout, is the intellectual property of Stone by Stone Psychology or its licensors unless otherwise stated. You may not reproduce, adapt, or distribute any material for commercial use without prior written permission. If you wish to use our content (e.g., for educational or publication purposes), please contact us at stonebystonepsychology@hotmail.com. 

External Links 

Our website may contain links to third-party sites. These are provided for convenience and informational purposes only. Stone by Stone Psychology does not endorse, control, or guarantee the accuracy or content of any linked site and is not liable for any issues arising from your use of them. 

Accuracy and Limitations 

While we make every effort to ensure the accuracy of content on our Digital Services, we cannot guarantee that all information is complete, up to date, or suitable for your personal circumstances. Any general information provided on our website should not replace professional advice. Always consult your psychologist, doctor, or legal advisor for personalised support. 

Confidentiality and Privacy 

We are committed to safeguarding your privacy. All information collected via our Digital Services is managed in accordance with our Privacy Policy, which outlines how personal data is collected, stored, used, and disclosed. However, due to the nature of digital communication, we cannot guarantee complete confidentiality over the internet. Users acknowledge that third parties may potentially intercept online data transmission despite our efforts to secure your information. 

Limitation of Liability 

To the extent permitted by law, Stone by Stone Psychology and its representatives are not liable for any direct, indirect, incidental, or consequential loss or damage resulting from: 

• Use or misuse of our website or services; 

• Any interruption or unavailability of Digital Services; 

• Errors or omissions in website content; 

• Reliance on information obtained through our website. 

Indemnity 

You agree to indemnify and hold Stone by Stone Psychology and its staff harmless from any claims, damages, losses, or legal costs arising from your misuse of our services, breach of these terms, or violation of any law. 

Governing Law 

These Terms are governed by the laws of Tasmania, Australia. Any disputes arising from these Terms or your use of our Digital Services will be subject to the exclusive jurisdiction of the courts in Tasmania. Stone by Stone Psychology retains the right to pursue legal action in your place of residence or any relevant jurisdiction in the case of serious breaches. 

Changes to These Terms 

We may update these Terms from time to time. Changes will take effect from the date they are published on our website. We recommend reviewing this page periodically. Continued use of our services after changes are posted constitutes your acceptance of the revised Terms. 

Contact Us 

If you have any questions or concerns about these Terms and Conditions, please reach out to us: 

Stone by Stone Psychology 
📧 Email: stonebystonepsychology@hotmail.com